School ICT Support contracts

Specialising in supporting Primary & Secondary Schools on site, we like to ensure that everything works. Properly.

Servers, switches, desktops, laptops, tablets, audio visual, wireless – everything. We know that if your networks are not fully operational, learning in the classroom is likely to be compromised; a situation we want you to avoid.

Today IT is embedded into the curriculum and staff rely on it to deliver an exciting curriculum. Our engineers recognise this and take away the difficulties that schools can experience in maintaining modern complex IT equipment.

In secondary schools, IT is ubiquitous. All stakeholders rely on it. Teaching staff are constantly pushing the boundaries on ways to deliver exciting and challenging learning experiences for the pupils and best methods to provide worthwhile assessment and feedback. IT is helping to deliver this through BYOD, flipped learning and learning portals.

We can support your existing technical staff with up-to-date knowledge of all aspects of IT and help them maintain, plan and develop your infrastructure to ensure that you are delivering leading edge technology to your entire staff, pupils, parents and governors. Specialising also  in consultancy regarding major BYOD deployments and infrastructure upgrades.

Our assist packages start from as little as £995.00 and give on site, remote and email support.

Our range of packages include:

Primary:

Assist 20

• 20 half day on-site visits.
• Telephone Support
• Remote Support
• Annual “health check”

Assist 40 

• 40 half day on-site visits.
• Telephone Support
• Remote Support
• Annual “health check”

Secondary:

Expert 6

• 6 Days on-site visits from a senior engineer
• Telephone Support
• Remote Support
• Annual “health check”

Expert 12

• 12 Days on-site visits from a senior engineer
• Telephone Support
• Remote Support
• Annual “health check”

Managed Service

We also provide full managed services where on-site staff are employed by ICTN but located at your site. This takes away the pain of recruitment, training, leave, absence through illness and just gives the school IT support with 100% up-time.

Call or email today to discuss an easier way for IT support.

Tel: 0845 490 0076        Email: darren@ictn.co.uk